Returns & Exchanges

At KUNA, we want you to be completely satisfied with your luxury purchase. If your item isn't a perfect fit, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition with tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a full refund.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.